Nowadays, online surveys of customers and employees via email, link or QR code have long been part of everyday business for many companies and organizations. With the growing importance of the Internet and the increasing mobile use via smartphones and tablets, new areas of application and possibilities for online surveys are opening up.
Accordingly, there are numerous software solutions on the market, which differ considerably in their usability, their analysis options, their functionalities and their price. Before deciding on particular online survey software, users should be clear about their needs and know exactly where and how they want to use the software and what the solution should offer. Now you can get forms.app and it happens to be the best option for you. You can visit https://forms.app/ for the best result. Now let us have a look at the requirements that this app fills.
The following questions can help you identify your specific requirements and make it easier to choose an online survey solution that suits your company.
Installation of software or web-based tool
At the beginning there is the decision whether you want to host software in-house or whether you use a web-based tool.
With a web-based solution, surveys can be edited regardless of location via the browser and several people can work on a survey at the same time. Further advantages of this variant are that it is not necessary to install software and that the manufacturer carries out updates automatically. This means that there are no additional costs for setting up and maintaining a powerful hardware infrastructure or for software updates.
With an in-house software installation, the survey can be created offline and saved locally during the creation. One drawback is that software updates have to be carried out independently. Another disadvantage is the cost of staff, hardware and updates. In addition, a resilient infrastructure for data transport 24or7 must be ensured. With in-house solutions, please do not forget to perform regular data backups.
In what area and to what extent would you like to conduct surveys?
Online surveys are used in a wide variety of areas and industries. For what purposes and to what extent would you like to use the software? If market studies are to be carried out, you need a professional solution that offers extensive questionnaire creation options as well as detailed analysis functions and panel access.
Questions of rights management and the folder and administrative structures are also important here: Can several accounts be created for individual business areas, departments or groups within organizations in order to carry out and manage survey projects completely separately? Or do you become active as a private individual and use the software as an individual for surveys or, for example, invitations in your personal environment?
How quickly do you want to start?
When choosing the right tool, it matters how quickly you want to start the first survey. If you want to create your first survey directly, you should choose a tool that is easy to use and does not require a long familiarization period. The simple and flexible usability is also important for the further use of the software if you cannot afford long lead times and want to work with surveys at short notice.