What are the benefits of hosted telephone systems?

February 15, 2021
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Donny Raw
Posted in Business
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Unreliable phone system can create issue and it can be expensive too. Moreover, both your customers and employees are less likely to find it reliable if the systems go down which will affect several aspects like your brand reputation, clients’ satisfaction, productivity etc. This is why there are several reasons for you to resort to hosted telephone system.

Hosted telephone systems happen to be very beneficial in comparison with premise-based PBX phone system. In this way, you will be able to get significant cost-cut in your telephone system. It is really necessary and essential for you to understand the complete scopes of benefits of going for VoIP or Voice over Internet Protocol or hosted telephone system.

Cloud-based or hosted phone system is known to be very fast, flexible as well as low-maintenance alternative to the analog telephone systems out there. If you decide to settle for hosted telephone option, then you can be sure to enjoy several perks and advantages ranging from scalability to cost efficiency and others.

Pay as you go

This kind of telephone system is known to be quite simple and transparent which is basically billed on monthly basis. Initial cost of switching happens to be minimal as providers own and maintain most of the infrastructure and hardware required to support the cloud communication. You are to be charged based on number of call lines and features that you are to avail.

Simpler maintenance

With the hosted telephone system, the maintenance becomes quite easy and simple in many ways. It diminishes your reliance on service employees or technicians for performing upgrades as well as maintenance of the said phone system. In this regard, you have the option to outsource most of the required upkeep of the said phone systems. Hence, you will be able to save a lot of money on 3rd party tech cost as well as IT staffing.

Lower cost per call

Hosted telephone comes with the feature of lower cost per call than that of traditional analog telephone systems. It is particularly supposed to be beneficial in case of international calling. It happens to have 50%-70% cost per call in case of this internet based telephone system as compared to traditional cable based system. You also get the benefits of transparent and low monthly rated phone lines as per your business needs.

Mobility

Mobility is surely supposed to be a great benefit that you are entitled to get from the hosted telephone system. There are several secure mobile applications that will effectively allow you to properly communicate some business number via smartphone. This feature of mobility is a great option as it can save a lot of money as compared to alternative telephone systems.

Enhanced features

It goes without saying that there are several enhanced features with hosted telephone option like text messaging, chat messaging, visual voicemail transcription etc. Some of the other features in this regard are call recording, call log reports, fax service, auto-attendant, team collaborations tool etc. All these features make your calling experience very useful and amazing.