Mastering Communication: The True Currency of Business Success

May 19, 2025
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Donny Raw
Posted in Business
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In a world where words have the power to inspire, unite, or divide, the ability to communicate effectively is more than just a skill—it’s a competitive edge. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together is a powerful new guide by renowned executive coach Molly Tschang and world-famous leadership expert Marshall Goldsmith. With a foreword by legendary leadership authority Ken Blanchard and an epilogue by Alan Mulally, former CEO of Ford and Boeing, this groundbreaking book underscores the pivotal role of communication in driving business success.

At its heart, Say It Skillfully is a masterclass in impactful communication. It equips readers—whether corporate leaders or team contributors—with actionable tools to speak up with confidence, navigate tough conversations, and forge deeper human connections. The book doesn’t just teach how to speak; it shows how to connect, influence, and lead with authenticity.

Molly Tschang and Marshall Goldsmith combine their decades of experience to provide readers with practical frameworks for developing one of the most overlooked yet essential business skills: communication. Their approach is direct, empathetic, and highly applicable in today’s fast-paced professional environments.

Key Lessons That Make a Difference

One of the book’s core themes is the value of courageous conversations. Many professionals shy away from difficult discussions out of fear—of conflict, discomfort, or rejection. Tschang and Goldsmith teach readers how to face these challenges head-on, transforming moments of tension into opportunities for growth, alignment, and trust-building.

Another standout topic is the art of feedback. Feedback is often misunderstood or mishandled, but Say It Skillfully reframes it as a gift—when shared with empathy and received with openness. The authors guide readers in delivering constructive feedback without triggering defensiveness and in embracing criticism as a tool for development.

Building a culture of open communication is another pillar of the book. Teams thrive in environments where every voice is valued. The authors provide step-by-step strategies for creating workplace cultures rooted in transparency, respect, and inclusion—conditions essential for innovation and productivity.

Throughout the book, readers will find real-world examples and hands-on advice that make abstract communication theories tangible. The stories are relatable, and the guidance is designed for immediate application in professional settings—from boardrooms to brainstorming sessions.

Voices of Wisdom and Experience

Ken Blanchard’s inspiring foreword sets the tone, emphasizing how effective communication is the cornerstone of exceptional leadership. His insights frame the journey readers will take and reinforce the transformative power of the book’s lessons.

Alan Mulally’s closing epilogue offers a compelling real-world validation of the book’s principles. Drawing on his leadership experiences during pivotal moments at Ford and Boeing, he illustrates how honest, consistent communication can unify teams, weather crises, and produce extraordinary results.

A Must-Read for Professionals at Every Level

Whether you’re a seasoned executive, an aspiring leader, or a committed team player, Say It Skillfully offers timeless insights that can elevate your personal and professional impact. It’s a guide for those who want to lead with intention, resolve conflicts with clarity, and build stronger, more resilient teams through the power of authentic communication.

Launching May 20th in print, ebook, and audiobook formats, this essential resource belongs in every business library. Don’t miss the opportunity to unlock the true potential of your words—and lead your team to shared success. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy